AI in the Insurance Industry

In 2017, many insurance executives believed that artificial intelligence would have a major impact on the industry in the coming years. Today, quite a few companies have implemented the use of AI, but there are also a lot of companies that are still using the old and traditional ways. The companies that did make the change have experienced a faster claims process, improved customer service ratings, and have saved money due to the accuracy and speed of AI processes. The industry has not transformed on the scale some thought it would, but it is changing. https://thenextweb.com/growth-quarters/2020/02/24/3-ways-ai-is-transforming-the-insurance-industry/