Words Hurt, No Matter Who They Come From

Researchers at Carnegie Mellon University found that your performance can flourish or decline depending on the feedback you receive. Those who receive praise for trying to complete a task attack the same problem better each time while those who are criticized still improve but nowhere close to the performance of those who receive praise. The researchers found that humans follow this same behavior when receiving feedback from a robot. In then study players received either praise or trash talk from an AI opponent while competing in a game. Those who received praise did better than those who received trash talk. To learn more about the results of the study click here.