Artificial intelligence offers many solutions to problems faced in the insurance industry today. Chatbots can be used to improve customer service and allow the claims process to move much faster. In a survey, almost three quarters of customers said they would like to communicate with modern technology. Due to AI’s ability to access data fast and run algorithms, it is able to determine what a customer needs more accurately and timely. https://marutitech.com/ai-in-the-insurance-industry/